Desk360

Desk360

Verified
AI-Enhanced

Activate your WhatsApp Business account in minutes with powerful communication tools.

EU AI Act: Limited
Global
Mobile
Public API
Free Forever
+1
Assistant
Last updated: Nov 10, 2026
Free
Visit Site
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Quick Answer

AI

Desk360 is a WhatsApp Business API platform for businesses seeking to automate customer support. It enables collaborative message management and AI-driven responses directly within the WhatsApp ecosystem. Best for teams needing to activate WhatsApp Business API without extra platform fees. Free to use, with Meta's conversation fees applying.

About Desk360AI

Desk360 provides a WhatsApp Business API solution with an AI Agent to automate and personalize customer support. It offers mobile and web applications, template messages, and a public API for seamless integration. The service is free to use, with Meta's conversation-based fees applying.

AI-extracted from public sources. May contain errors. Methodology · Report an error
What Makes Desk360 UniqueAI

Desk360 offers a 100% free experience for its WhatsApp Business API service, including a shared inbox for teamwork, with no panel, seat, or message fees from Desk360 itself.

Decision Intelligence

Best For

AI
Businesses looking to activate WhatsApp Business API without additional fees
Teams needing collaborative message management for customer support
Companies aiming to automate customer support with AI agents
Pricing Overview

Type

Free

Starting Price

$0/mo

Free Trial

No

Credit Card

Not Required

Free Plan

Yes

Dimension Scores

· 5.3 avg

How good it is, across universal quality axes

Ease of Use8/10
Customization6/10
Support4/10
Integration5/10
Compliance & Data Protection2/10
Performance8/10
Planning Quality4/10
AI-scored from up to 37 public sources, reviewed by a person·High confidenceHow we score

Task Scores

· 5.0 avg

What it can do, per category it works in · showing 7 of 10 tasks scoring 5+

Personality Customization7/10
Response Speed7/10
Conversation Quality6/10
Knowledge Accuracy6/10
Multilingual Chat6/10
Reasoning Ability5/10
File Handling5/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Chat
Automation
Writing
Extraction
Categories
Customer Support
AI Chatbot
Automation Agents
Email Communication
LimitationsAI
  • -AI Agent operates with ChatGPT, and OpenAI usage fees apply
  • -Meta's conversation-based fees apply for both service and template messages
  • -Data transfer outside of the resident country requires user consent
  • -No guarantee or warranty on the security of data sent over the internet
Integrations & Connections
3 connections
WB
WhatsApp Business APINative

Activate and manage WhatsApp Business accounts

FB
Facebook Business AccountNative

Integrate for WhatsApp Business Profile creation

OP
OpenAIAPI

Powers the AI Agent for smart support solutions

Auto-updated

Fit Score

Complexity

Beginner

Company Size

Small
Medium
Enterprise

Team Size

Small Team
Large Team

Skill Level

Beginner
Intermediate
Features
Mobile and web application support for collaborative message management
Pre-designed message templates for promotions, reminders, and notifications
Public API for end-to-end messaging integration with WhatsApp Business API
AI Agent for automated and personalized 24/7 customer support
Virtual number solutions for instant WABA account setup and international presence
Self-service integration without coding expertise
Technical Capabilities
SDK Available (unknown)
MCP Compatible (unknown)
Multi-Agent
Human-in-Loop (unknown)
Team Features
Webhook Support
Has Demo
Function Calling (unknown)
Sandbox Mode (unknown)
Audit Logs
No Signup
Works Offline (unknown)
Requires Host App (unknown)
Framework
MCP Server

Deployment

Cloud
Authentication
OAuth
Google
Developer Access
Webhooks→ Docs
Compliance, Privacy & Trust
GDPR: No info available
SOC 2: No info available
HIPAA: No info available
Trains on user data: Unknown
Data deletion: 30 Days
Human review:
Recommended
Tech Specs
Response time (est.):
Fast

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Pricing Plans
Free Plan
Free
  • No panel fee
  • No seat fee
  • No Desk360 message fee
  • No additional number fee
  • Unlimited Users
  • Messages (Meta fees apply)
  • Pricing verified from the vendor pricing page.

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    User Reviews

    No reviews yet. Be the first to review!

    Who It's For
    1 roles
    Customer Service Representatives
    Platform, Content & Languages
    4 content types
    1 languages
    TextEmailChatbotEnglish+6 more

    Output Languages

    English

    Content Types

    Text
    Email
    Chatbot
    Social Media

    Publishes to

    WhatsApp

    Accepts

    Text
    API
    PDF
    URL

    Produces

    Text
    Languages: English

    Frequently Asked Questions

    What can Desk360 do?

    Desk360 can: Mobile and web application support for collaborative message management, Pre-designed message templates for promotions, reminders, and notifications, Public API for end-to-end messaging integration with WhatsApp Business API, AI Agent for automated and personalized 24/7 customer support. Best for: Businesses looking to activate WhatsApp Business API without additional fees.

    How much does Desk360 cost?

    Desk360 is completely free to use with no paid plans required.

    Is Desk360 free?

    Yes, Desk360 is completely free to use with no paid plans required.

    What makes Desk360 unique?

    Desk360 offers a 100% free experience for its WhatsApp Business API service, including a shared inbox for teamwork, with no panel, seat, or message fees from Desk360 itself.

    Does Desk360 have an API?

    Yes, Desk360 offers a public API for developers to integrate its capabilities into custom applications and workflows.

    What platforms does Desk360 support?

    Desk360 is available on web, mobile, and API.

    What languages does Desk360 support?

    Desk360 supports English.

    Who is Desk360 for?

    Desk360 is designed for Businesses looking to activate WhatsApp Business API without additional fees; Teams needing collaborative message management for customer support; Companies aiming to automate customer support with AI agents.

    Trust Score

    —

    Insufficient data

    Not enough verifiable data to score yet

    Evidence: 2 of 11 expected facts verified

    Evidence strength: Strong

    Reflects publicly available data, not an independent audit

    Compliance & Verified38/38
    VerifiedYes
    EU AI ActYes
    Human ReviewYes
    Reliability0/10

    No published data

    Company17/17
    Company ListedYes
    Health—

    Not yet checked

    AI-Assisted Data

    Some details are AI-generated estimates — verify with the vendor.

    AI-generated estimate: Best For, Description, Limitations, Quick Answer, Tagline, What Makes Unique

    How we source data

    AI Governance & Regulatory Disclosures

    Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

    EU AI Act Risk Tier
    Limited (Article 50 transparency)

    Switching & Migration

    Migration Difficulty
    Easy to Switch
    Support:
    Email
    Quick Stats
    Agent TypeAssistant
    MemoryLong Term
    PlatformsWeb, Mobile, API
    Setup TimeInstant
    VerifiedNov 2026
    Company & Links
    Company NameDesk360 Yazılım Anonim Şirketi
    Based inTürkiye
    Last major updateDec 2024
    Documentation