Hello Patient

Hello Patient

Verified
AI-Native

AI Agents for Patient Conversations

SOC 2 Type II
GDPR
HIPAA
EU AI Act: Limited
No training on your data
+2
Assistant
Last updated: Nov 10, 2026
Enterprise
Visit Site
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hellopatient.com

Quick Answer

AI

Hello Patient is an AI conversational platform for healthcare practices that manages patient interactions across calls, texts, and web chat. It supports millions of patient conversations for clients like Carbon Health and Pulse MD. Best for high-volume practices aiming to automate patient communication and eliminate missed calls. Pricing is enterprise-based.

About Hello PatientAI

Hello Patient provides AI agents that handle patient conversations across calls, texts, and web chat for healthcare practices. It streamlines front and back office workflows, automating tasks like scheduling, insurance verification, and billing. The platform integrates with existing EHR, CRM, and PMS systems to improve patient access and reduce administrative burden.

AI-extracted from public sources. May contain errors. Methodology · Report an error
What Makes Hello Patient UniqueAI

Hello Patient's AI agents are purpose-built for healthcare, offering customizable voices and multi-language support for patient-preferred communication, and integrating securely with EHR/CRM/PMS systems for full context.

Decision Intelligence

Best For

AI
High-volume healthcare practices needing to manage patient conversations without additional staff
Multi-location urgent care networks seeking to eliminate missed calls and drive revenue
Mental health brands aiming to double inbound capacity with AI voice assistants
Orthopedic groups looking to improve outbound referral conversion
Dental practices and DSOs automating patient communication
Consumer health and virtual care brands for member engagement and conversion
Pricing Overview

Type

Enterprise

Dimension Scores

· 5.4 avg

How good it is, across universal quality axes

Ease of Use7/10
Customization2/10
Support5/10
Integration5/10
Compliance & Data Protection6/10
Performance8/10
Planning Quality5/10
AI-scored from up to 37 public sources, reviewed by a person·High confidenceHow we score

Task Scores

· 5.3 avg

What it can do, per category it works in · showing 5 of 10 tasks scoring 5+

Escalation Rules9/10
Multi Channel Support9/10
Live Chat8/10
Auto Resolution7/10
Ticket Management5/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Chat
Voice
Automation
Scheduling
Data Analysis
Extraction
Text-to-Speech
Speech-to-Text
Categories
Customer Support
Healthcare
Personal Assistant
Finance Accounting
LimitationsAI
  • -Pricing is not publicly available
  • -Requires integration with existing EHR/CRM/PMS systems
Integrations & Connections
15 connections
EP
EpicNative

Secure integration with EHR system

MO
ModMedNative

Secure integration with EHR system

AD
AdvancedMDNative

Secure integration with EHR system

NE
NextGenNative

Secure integration with EHR system

ZE
ZenotiNative

Secure integration with PMS system

EC
eClinicalWorksNative

Secure integration with EHR system

AT
AthenahealthNative

Secure integration with EHR system

AV
AvimarkNative

Secure integration with PMS system

Auto-updated

Fit Score

Complexity

Intermediate

Company Size

Small
Medium
Enterprise

Team Size

Small Team
Large Team

Skill Level

Intermediate
Features
Secure integration with EHR, CRM, and PMS
24/7 availability for calls and texts
Seamless communication across text, email, and call
Customizable AI voices (personality, accent, speed)
Analytics and reporting dashboard
Multiple language support
Technical Capabilities
SDK Available (unknown)
MCP Compatible (unknown)
Multi-Agent (unknown)
Human-in-Loop
Team Features
Webhook Support (unknown)
Has Demo
Function Calling (unknown)
Sandbox Mode (unknown)
Audit Logs
No Signup (unknown)
Works Offline (unknown)
Requires Host App
Framework
MCP Server

Deployment

Cloud
HITL mode:
Review
Compliance, Privacy & Trust
GDPR: Stated by vendor
SOC 2: Stated by vendor
Type II
HIPAA: Stated by vendor
Trains on user data: No
PII handling: Allowed
Data deletion: Upon Request
Copyright policy: User Owns Output
Human review:
Always

Compliance audit trail

1 event
  1. SOC 2

    SOC 2 Type 2 certification announced.

    2mo ago · 2026-09 · source

Tech Specs
Response time (est.):
Fast

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Pricing Plans
Custom pricing — contact sales for a quote.

Looking for more Hello Patient alternatives?

Explore our complete list of alternatives with filters for free, cheaper, and higher-rated options.

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User Reviews

No reviews yet. Be the first to review!

Who It's For
1 roles
Customer Service Representatives
Platform, Content & Languages
2 content types
1 languages
TextAudioEnglish+4 more

Output Languages

English
Spanish

Content Types

Text
Audio

Accepts

Text
Audio

Produces

Text
Audio
Languages: English

Frequently Asked Questions

What can Hello Patient do?

Hello Patient can: Secure integration with EHR, CRM, and PMS, 24/7 availability for calls and texts, Seamless communication across text, email, and call, Customizable AI voices (personality, accent, speed). Best for: High-volume healthcare practices needing to manage patient conversations without additional staff.

How much does Hello Patient cost?

Hello Patient uses enterprise pricing. Contact their sales team for a custom quote.

Is Hello Patient free?

No, Hello Patient is a paid tool. Pricing is custom — contact their sales team for a quote.

What makes Hello Patient unique?

Hello Patient's AI agents are purpose-built for healthcare, offering customizable voices and multi-language support for patient-preferred communication, and integrating securely with EHR/CRM/PMS systems for full context.

What platforms does Hello Patient support?

Hello Patient is available on web.

What languages does Hello Patient support?

Hello Patient supports English.

Who is Hello Patient for?

Hello Patient is designed for High-volume healthcare practices needing to manage patient conversations without additional staff; Multi-location urgent care networks seeking to eliminate missed calls and drive revenue; Mental health brands aiming to double inbound capacity with AI voice assistants.

Trust Score

75/100

Very Good

Based on 13 data signals

Evidence: 7 of 11 expected facts verified · highest possible score 75

Evidence strength: Strong

Reflects publicly available data, not an independent audit

Compliance & Verified38/38
VerifiedYes
GDPRYes
SOC 2 reportYes
SOC 2 Type IIYes
HIPAAYes
EU AI ActYes
Human ReviewYes
Human-in-the-loopYes
HITL TypeYes
Operational25/25
Data ResidencyUS
Reliability0/10

No published data

Market Proof10/10
Notable CustomersWellstreet, Found, Wally
Company17/17
Company ListedYes
FundingSeries A
Health—

Not yet checked

AI-Assisted Data

Some details are AI-generated estimates — verify with the vendor.

AI-generated estimate: Best For, Description, Limitations, Quick Answer, Tagline, What Makes Unique

How we source data

AI Governance & Regulatory Disclosures

Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

EU AI Act Risk Tier
Limited (Article 50 transparency)
EU AI Act Article 50 Disclosure
At least one sub-paragraph satisfied
§50.1 Provider
Chatbot disclosure

Switching & Migration

Migration Difficulty
Moderate Effort
Support:
Email
Phone
Quick Stats
Agent TypeAssistant
PlatformsWeb
Launched2024
VerifiedNov 2026
Company & Links
Company NamePatient Engagement Technologies, Inc.
Founded2024
Based inUnited States
Last major updateSep 2026
FundingSeries A · $30M
Funding rounds
Valuation
Estimate · fiercehealthcare.com