Infinitus

Infinitus

Verified
AI-Native

Agentic AI for Healthcare Patient Support

SOC 2 Type II
HIPAA
Global
Enterprise SSO
Autonomous
+3
Autonomous
Last updated: Oct 30, 2026
Enterprise
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infinitus.ai

Quick Answer

AI

Infinitus is an agentic AI platform for automating patient-provider communication and care coordination. It supports voice and chat interactions, with capabilities including data analysis and extraction. Best for pharma and life sciences companies aiming to improve patient access and adherence. Pricing is enterprise-level.

About InfinitusAI

Infinitus is an agentic AI platform that automates communication and coordination between patients and the care they need. It handles tasks from first contact to long-term adherence across various channels. The platform offers AI agents, copilots, and a Studio for designing and deploying healthcare-grade AI.

AI-extracted from public sources. May contain errors. Methodology · Report an error
What Makes Infinitus UniqueAI

Infinitus is purpose-built for healthcare, enforcing verbatim language and controlled responses from pre-approved knowledge bases through patent-pending Agent Response Control to ensure clinical safety and compliance.

Decision Intelligence

Best For

AI
Pharma and life sciences companies improving patient access and adherence
Payors reducing operational costs and closing care gaps
Healthcare providers automating administrative tasks and improving patient coordination
Case managers needing daily summaries of patient signals and follow-up flags
Compliance teams requiring same-day alerts for deviations from SOPs
Organizations seeking to automate health risk assessments and medication persistence outreach
Pricing Overview

Type

Enterprise

Free Trial

No

Credit Card

Not Required

Free Plan

No

Dimension Scores

· 5.0 avg

How good it is, across universal quality axes

Ease of Use3/10
Customization6/10
Support5/10
Integration3/10
Compliance & Data Protection5/10
Performance5/10
Planning Quality8/10
AI-scored from up to 37 public sources, reviewed by a person·High confidenceHow we score

Task Scores

· 7.3 avg

What it can do, per category it works in · showing 10 of 10 tasks scoring 5+

Monitoring Logging9/10
Workflow Building8/10
Error Handling8/10
Api Connectivity8/10
Multi Step Chains8/10
Autonomous Execution8/10
Conditional Logic7/10
Trigger Variety6/10
Action Library6/10
Scheduling Capability5/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Automation
Voice
Data Analysis
Extraction
Chat
Categories
Voice Agents
Healthcare
Automation Agents
Customer Support
Legal Compliance
LimitationsAI
  • -Pricing is custom and requires contacting sales, with options including annual platform/license fees, usage-based, and subscription models
  • -Does not process EU customers and is not GDPR compliant
  • -Does not respond to Do Not Track (DNT) signals
  • -Requires a Business Associate Agreement (BAA) for processing PHI data
Integrations & Connections
2 connections
SA
SalesforceNative

Cross-system integration for patient journey orchestration

VE
VeevaNative

Cross-system integration for patient journey orchestration

Auto-updated

Fit Score

Complexity

Advanced

Company Size

Medium
Enterprise

Team Size

Large Team

Skill Level

Expert
Features
End-to-end automation of clinical and administrative calls
Conversation insights engine for every interaction
No-code AI agent builder and orchestrator
Real-time detection of adverse events
Same-day conversation analysis and scoring
Orchestrates handoffs between systems, human teams, and AI agents
Technical Capabilities
SDK Available (unknown)
MCP Compatible (unknown)
Multi-Agent
Human-in-Loop
Team Features
Webhook Support (unknown)
Has Demo
Function Calling (unknown)
Sandbox Mode (unknown)
Audit Logs
No Signup (unknown)
Works Offline (unknown)
Requires Host App
Framework
MCP Server

Deployment

Cloud
Authentication
Single Sign-On
SAML
OAuth
Google
Microsoft
Developer Access
API
Enterprise
HITL mode:
Review
Compliance, Privacy & Trust
GDPR: No info available
SOC 2: Stated by vendor
Type II
HIPAA: Stated by vendor
Trains on user data: Unknown
Data retention: Unknown
Data deletion: Upon Request
Human review:
Recommended

Compliance audit trail

2 events
  1. SOC 2

    SOC 2 Type II certification

    1yr ago · 2025-09-19 · source

  2. CCPA

    CCPA compliant

    1yr ago · 2025-09-10 · source

Tech Specs
Response time (est.):
Moderate

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Pricing Plans
AI agents
Custom
  • End-to-end automation of clinical and administrative calls
  • Connects with payors, patients, and providers
  • Improves patient experience and health outcomes
  • Creates new touchpoints and scales existing ones with superhuman accuracy
  • AI copilot
    Custom
  • AI-assisted phone calls
  • Enables employees to bypass tedious IVR systems and hold times
  • Increases productivity and scales business
  • Pricing verified from the vendor pricing page.

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    User Reviews

    No reviews yet. Be the first to review!

    Who It's For
    1 roles
    Customer Service Representatives
    Platform, Content & Languages
    2 content types
    1 languages
    TextAudioEnglish+5 more

    Output Languages

    English
    Spanish

    Content Types

    Text
    Audio

    Accepts

    Text
    Audio
    API

    Produces

    Text
    Audio
    Languages: English

    Frequently Asked Questions

    What can Infinitus do?

    Infinitus can: End-to-end automation of clinical and administrative calls, Conversation insights engine for every interaction, No-code AI agent builder and orchestrator, Real-time detection of adverse events. Best for: Pharma and life sciences companies improving patient access and adherence.

    How much does Infinitus cost?

    Infinitus uses enterprise pricing. Contact their sales team for a custom quote.

    Is Infinitus free?

    No, Infinitus is a paid tool. Pricing is custom — contact their sales team for a quote.

    What makes Infinitus unique?

    Infinitus is purpose-built for healthcare, enforcing verbatim language and controlled responses from pre-approved knowledge bases through patent-pending Agent Response Control to ensure clinical safety and compliance.

    Does Infinitus have an API?

    Yes, Infinitus offers an API on its enterprise plan. Contact their sales team for access.

    What platforms does Infinitus support?

    Infinitus is available on web and API.

    What languages does Infinitus support?

    Infinitus supports English.

    Who is Infinitus for?

    Infinitus is designed for Pharma and life sciences companies improving patient access and adherence; Payors reducing operational costs and closing care gaps; Healthcare providers automating administrative tasks and improving patient coordination.

    Trust Score

    75/100

    Very Good

    Based on 11 data signals

    Confidence: High

    Reflects publicly available data, not an independent audit

    Compliance & Verified38/38
    VerifiedYes
    SOC 2 reportYes
    SOC 2 Type IIYes
    HIPAAYes
    Human ReviewYes
    Human-in-the-loopYes
    HITL TypeYes
    Operational25/25
    Data ResidencyUS
    Reliability0/10

    No published data

    Market Proof10/10
    Notable CustomersAmgen, Pfizer, Novartis
    Company17/17
    Company ListedYes
    FundingSeries C
    Health—

    Not yet checked

    AI-Assisted Data

    Some details are AI-generated estimates — verify with the vendor.

    AI-generated estimate: Best For, Description, Limitations, Quick Answer, Tagline, What Makes Unique

    How we source data

    AI Governance & Regulatory Disclosures

    Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

    EU AI Act Risk Tier
    Unclassified
    Subprocessor List (GDPR Art. 28)
    https://trust.infinitus.ai/subprocessors

    Switching & Migration

    Migration Difficulty
    Significant Effort
    Quick Stats
    Agent TypeAutonomous
    PlanningAdvanced
    CategoryVoice Agents
    PlatformsWeb, API
    Launched2021
    VerifiedOct 2026
    Company & Links
    Company NameInfinitus Systems, Inc.
    Founded2019
    Based inUnited States
    FundingSeries C · $103M