Bland AI

Bland AI

Verified
AI-Native
Most customizable

Enterprise voice AI platform for phone agents

SOC 2 Type II
GDPR
HIPAA
ISO 27001
Public status page
+13
Autonomous
Last updated: Oct 30, 2026
Paid
Visit Site84
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Quick Answer

Bland AI is an enterprise voice AI platform for building and deploying autonomous phone agents in regulated industries like healthcare, finance, and insurance. It features a proprietary AI stack for low-latency, secure conversations across voice, SMS, iMessage, and web chat. One per-minute rate covers the language model, speech-to-text, text-to-speech and telephony, and you can try it free.

About Bland AI

Bland AI is an enterprise voice AI platform for building, running, and monitoring AI phone agents that handle complex conversations at scale. It offers features like omnichannel memory, real-time observability, and custom guardrails for regulated industries. Bland AI provides self-hosted and on-premise deployment options for maximum security and compliance.

AI-extracted from public sources. May contain errors. Methodology · Report an error
What Makes Bland AI Unique

Bland AI builds its entire voice AI stack in-house, including its own LLM, speech-to-text, and text-to-speech models, eliminating reliance on third-party AI providers. Self-hosted and on-premises deployments are available for the most sensitive workloads.

Decision Intelligence

Best For

AI
Regulated companies automating high-stakes calls
Enterprises seeking to cut call center costs without compromising compliance
Organizations needing to scale call volume without increasing headcount
Financial services firms replacing IVR and automating authentication
Healthcare providers for HIPAA-compliant intake and scheduling
Logistics and freight companies for 24/7 carrier intake and dispatch
Pricing Overview

Type

Paid

Starting Price

$0.14/mo

Free Trial

Yes

Credit Card

Not Required

Free Plan

No

Dimension Scores

· 7.7 avg

How good it is, across universal quality axes

Ease of Use4/10
Customization7/10
Support9/10
Integration10/10
Compliance & Data Protection8/10
Performance10/10
Planning Quality6/10
AI-scored from up to 37 public sources, reviewed by a person·High confidenceHow we score

Task Scores

· 8.0 avg

What it can do, per category it works in · showing 9 of 10 tasks scoring 5+

Latency Ttft9/10
Voice Naturalness9/10
Interruption Handling9/10
Context Retention9/10
Call Routing Transfer9/10
Turn Taking8/10
Multilingual Support8/10
Crm Integration8/10
Speech Recognition Accuracy7/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Voice
Automation
Memory
Data Analysis
Search
Translation
Text-to-Speech
Speech-to-Text
Categories
Voice Agents
Customer Support
Automation Agents
Limitations
  • -Self-hosted and on-premises deployments are reserved for the most sensitive workloads
Fit Score

Complexity

Advanced

Company Size

Small
Medium
Enterprise

Team Size

Small Team
Large Team

Skill Level

Expert
Features
Omnichannel memory across voice, SMS, iMessage, and web chat
Real-time call observability and replayable call logs
AI-powered agent builder (Norm) for no-code agent creation
Scenario testing and back-testing against historical calls
Dedicated infrastructure options: Bland Cloud, VPC, or on-premise
Custom voice cloning and live translation across 23 languages
API and webhooks for custom integrations
Role-based access control with least privilege and MFA on every production system
Technical Capabilities
SDK Available
MCP Compatible (unknown)
Multi-Agent (unknown)
Human-in-Loop
Team Features
Webhook Support
Has Demo
Function Calling
Sandbox Mode
Audit Logs
No Signup
Works Offline
Requires Host App
Framework
MCP Server
Digital Employee

Deployment

Hybrid
MCP transport:
Streamable HTTP
A2A Protocol:
MCP
Authentication
Single Sign-On
SAML
Okta
Microsoft Entra ID
Google Workspace
Auth0
OAuth
Google
Developer Access
SDK
@blandsdk/client
JavaScript
Webhooks→ Docs
Sandbox
Login required
Compliance, Privacy & Trust
GDPR: Stated by vendor
DPA
SOC 2: Stated by vendor
Type II
HIPAA: Stated by vendor
ISO 27001: Stated by vendor
Trains on user data: Unknown
PII handling: Auto Redacted
Data deletion: Upon Request
Model isolation: Dedicated
Copyright policy: User Owns Output
Human review:
Recommended

Compliance audit trail

2 events
  1. GDPR

    Privacy Policy last updated.

    4mo ago · 2026-06-23 · source

  2. GDPR

    Data Processing Addendum (DPA) last updated.

    1yr ago · 2025-03-27 · source

Tech Specs
Response time (est.):
Instant

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Uses Models
No bring-your-own-model — runs on the vendor's own models
Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Supported Tools
Webhooks
Custom API
Code Interpreter
Knowledge Base
Scheduling
Telephony
Messaging
Pricing Plans
Free tier available
Start
$0.14
Free trial · no card needed
  • 2 credits + an inbound number ($15/mo value)
  • Daily Cap: 100 calls
  • Hourly Cap: 100 calls
  • Concurrent calls: 10 calls
  • Voice Limit: 1
  • Knowledge Bases: 10
  • Build
    $299/month
  • Lower per-minute rates ($0.12/min)
  • Higher rate limits
  • Daily Cap: 2,000 calls
  • Hourly Cap: 1,000 calls
  • Concurrent calls: 50 calls
  • Voice Limit: 5
  • Enterprise
    Custom
  • Dedicated infrastructure with regulated controls
  • Custom contracted volume
  • Unlimited Daily Cap
  • Unlimited Hourly Cap
  • Custom Concurrent calls
  • Unlimited Voice Limit
  • Pricing verified from the vendor pricing page.

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    User Reviews

    No reviews yet. Be the first to review!

    Who It's For
    1 roles
    Customer Service Representatives
    Platform, Content & Languages
    4 content types
    4 languages
    TextAudioDocumentEnglishSpanish+11 more

    Output Languages

    English
    Spanish
    French
    German
    Greek
    Hindi
    Hungarian
    Japanese
    Korean
    Vietnamese
    Portuguese
    Chinese
    Italian
    Dutch
    Polish
    Russian
    Swedish
    Danish
    Finnish
    Norwegian
    Indonesian
    Malay
    Turkish
    Ukrainian
    Bulgarian
    Czech
    Romanian
    Slovak

    Content Types

    Text
    Audio
    Document
    Spreadsheet

    Accepts

    Text
    Audio
    API

    Produces

    Text
    Audio
    PDF
    Spreadsheet
    Document
    Languages: English, Spanish, French, German

    Frequently Asked Questions

    What can Bland AI do?

    Bland AI can: Omnichannel memory across voice, SMS, iMessage, and web chat, Real-time call observability and replayable call logs, AI-powered agent builder (Norm) for no-code agent creation, Scenario testing and back-testing against historical calls. Best for: Regulated companies automating high-stakes calls.

    How much does Bland AI cost?

    Bland AI is a paid tool starting from $0.14 with a free trial available.

    Is Bland AI free?

    Bland AI is a paid tool, but offers a free trial so you can evaluate it before committing.

    What makes Bland AI unique?

    Bland AI builds its entire voice AI stack in-house, including its own LLM, speech-to-text, and text-to-speech models, eliminating reliance on third-party AI providers. Self-hosted and on-premises deployments are available for the most sensitive workloads.

    Does Bland AI have an API?

    Yes, Bland AI offers a public API for developers to integrate its capabilities into custom applications and workflows.

    What platforms does Bland AI support?

    Bland AI is available on web, API, and CLI.

    What languages does Bland AI support?

    Bland AI supports 4 languages: English, Spanish, French, German.

    Does Bland AI work offline?

    Yes, Bland AI supports offline use — you can run it without an active internet connection.

    Who is Bland AI for?

    Bland AI is designed for Regulated companies automating high-stakes calls; Enterprises seeking to cut call center costs without compromising compliance; Organizations needing to scale call volume without increasing headcount.

    Trust Score

    100/100

    Excellent

    Based on 15 data signals

    Confidence: High

    Reflects publicly available data, not an independent audit

    Compliance & Verified38/38
    VerifiedYes
    GDPRYes
    SOC 2 reportYes
    SOC 2 Type IIYes
    ISO 27001/27701/42001Yes
    HIPAAYes
    Human ReviewYes
    Human-in-the-loopYes
    Operational25/25
    Status PageYes
    Data ResidencyUS, EU, APAC
    Reliability10/10
    Uptime (measured)99.99%
    Market Proof10/10
    Notable CustomersMutual of Omaha, Samsara, TravelPerk
    Company17/17
    Company ListedYes
    Team Size51-200
    FundingSeries C
    Health—

    Not yet checked

    AI-Assisted Data

    Some details are AI-generated estimates — verify with the vendor.

    AI-generated estimate: Best For

    How we source data

    AI Governance & Regulatory Disclosures

    Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

    EU AI Act Risk Tier
    Unclassified
    Subprocessor List (GDPR Art. 28)
    https://www.bland.ai/legal/subprocessors

    Switching & Migration

    Migration Difficulty
    Significant Effort
    Data portable as:
    CSV
    JSON
    Support:
    Email
    Discord
    Support Ticket
    Documentation
    Enterprise
    Quick Stats
    Agent TypeAutonomous
    MemoryPersistent
    PlanningBasic
    CategoryVoice Agents
    PlatformsWeb, API, CLI
    Launched2023
    Setup TimeDays
    VerifiedOct 2026
    Company & Links
    Company NameBland AI
    Founded2023
    Based inUnited States
    Last major updateAug 2026
    FundingSeries C · $115M
    DocumentationChangelog