Regal

Regal

Verified
AI-Enhanced

Build your 24/7 AI Voice Agent for enterprise contact centers.

SOC 2 Type II
GDPR
HIPAA
Public status page
No training on your data
+9
Autonomous
Last updated: Oct 30, 2026
Enterprise
Visit Site
More

Quick Answer

AI

Regal is a platform for enterprises to build and manage AI Voice Agents. It provides a no-code builder, unified customer profiles, and journey orchestration for complex automation needs. Best for CX leaders with scattered customer data and enterprise contact centers aiming to scale engagement. Pricing is enterprise-level.

About RegalAI

Regal helps businesses build, improve, and manage AI Voice Agents that sound human and scale like software. It offers a no-code AI Agent Builder, unified customer profiles, and journey orchestration. Regal is designed for complex enterprises to automate customer support, sales, and operations.

AI-extracted from public sources. May contain errors. Methodology · Report an error
What Makes Regal UniqueAI

Regal offers AI agents that sound human with optimized infrastructure, low latency, and custom agent styles, specifically designed for contact center operations with deep CX expertise.

Decision Intelligence

Best For

AI
CX leaders facing scattered customer data and limited engagement channels
Enterprise contact centers needing to scale customer engagement
Legal teams automating client intake and case management
Healthcare providers improving patient engagement and scheduling
Insurance companies handling policyholder calls from quote to claim
Lending and banking institutions automating borrower and customer calls
Pricing Overview

Type

Enterprise

Dimension Scores

· 7.3 avg

How good it is, across universal quality axes

Ease of Use4/10
Customization7/10
Support7/10
Integration9/10
Compliance & Data Protection8/10
Performance8/10
Planning Quality8/10
AI-scored from up to 37 public sources, reviewed by a person·High confidenceHow we score

Task Scores

· 7.9 avg

What it can do, per category it works in · showing 10 of 10 tasks scoring 5+

Voice Naturalness9/10
Call Routing Transfer9/10
Crm Integration9/10
Interruption Handling8/10
Turn Taking8/10
Context Retention8/10
Multilingual Support8/10
Latency Ttft7/10
Speech Recognition Accuracy7/10
Emotion Detection6/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Chat
Voice
Automation
Data Analysis
Scheduling
Observability
Categories
Customer Support
Sales CRM
Automation Agents
Data Analytics
Personal Assistant
Integrations & Connections
26 connections
R
H
S
+22
HubSpot
HubSpot

The HubSpot Customer Platform — software & tools for your business

Snowflake Cortex
Snowflake Cortex

Turn conversations, documents & images into insights — AI next to your data

ZA
ZapierZapier

Connects Regal with thousands of apps for automation.

SA
SalesforceNative

CRM integration for customer data and workflows.

SL
SlackNative

Team communication and notifications.

CA
CalendlyNative

Scheduling and appointment management.

BR
BrazeNative

Customer engagement platform.

SE
SegmentNative

Customer data platform.

Auto-updated

Fit Score

Complexity

Advanced

Company Size

Enterprise

Team Size

Large Team

Skill Level

Expert
Features
No-code AI Agent Builder
Unified Customer Profile
Journey Builder for personalized outreach
A/B Testing for customer journeys
Conversation Intelligence with real-time transcription and summaries
Sales Dialer with automated dialing modes
Branded Caller ID and Spam Remediation
Unified Agent Desktop for human and AI collaboration
Technical Capabilities
SDK Available (unknown)
MCP Compatible (unknown)
Multi-Agent
Human-in-Loop (unknown)
Team Features
Webhook Support
Has Demo
Function Calling
Sandbox Mode (unknown)
Audit Logs
No Signup (unknown)
Works Offline (unknown)
Requires Host App
Framework
MCP Server

Deployment

Cloud
MCP transport:
Streamable HTTP
Authentication
Single Sign-On
SAML
SCIM
Okta
Microsoft Entra ID
Google Workspace
Developer Access
Compliance, Privacy & Trust
GDPR: Stated by vendor
DPA
SOC 2: Stated by vendor
Type II
HIPAA: Stated by vendor
Trains on user data: No
Data deletion: Upon Request
Human review:
Recommended

Compliance audit trail

5 events
  1. SOC 2

    Regal performs a variety of audits and assessments - including SOC2 certification

    10mo ago · 2026 · source

  2. GDPR

    Regal adheres to relevant standards including GDPR

    10mo ago · 2026 · source

  3. CCPA

    Regal adheres to relevant standards including CCPA

    10mo ago · 2026 · source

  4. HIPAA

    Regal is HIPAA compliant

    10mo ago · 2026 · source

  5. PCI DSS

    Regal is PCI DSS - SAQ D, SP and ROC Prep compliant

    10mo ago · 2026 · source

Tech Specs
Response time (est.):
Fast

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Supported Tools
End Call
Transfer Call
Gather Date/Time
Press Digit
Schedule Callback
Authenticate Contact
Run Function
Voicemail Drop
Pricing Plans
Custom pricing — contact sales for a quote.

Looking for more Regal alternatives?

Explore our complete list of alternatives with filters for free, cheaper, and higher-rated options.

View All Alternatives

User Reviews

No reviews yet. Be the first to review!

Who It's For
1 roles
Customer Service Representatives
Platform, Content & Languages
2 content types
1 languages
TextEmailEnglish+6 more

Output Languages

Bulgarian
Danish
Dutch
English
Finnish
French
German
Greek
Hindi
Hungarian
Indonesian
Italian
Japanese
Korean
Malay
Norwegian
Polish
Portuguese
Romanian
Russian
Slovak
Spanish
Swedish
Turkish

Content Types

Text
Email

Accepts

Text
Audio
URL

Produces

Text
Audio
API
Languages: English

Frequently Asked Questions

What can Regal do?

Regal can: No-code AI Agent Builder, Unified Customer Profile, Journey Builder for personalized outreach, A/B Testing for customer journeys. Best for: CX leaders facing scattered customer data and limited engagement channels.

How much does Regal cost?

Regal uses enterprise pricing. Contact their sales team for a custom quote.

Is Regal free?

No, Regal is a paid tool. Pricing is custom — contact their sales team for a quote.

What makes Regal unique?

Regal offers AI agents that sound human with optimized infrastructure, low latency, and custom agent styles, specifically designed for contact center operations with deep CX expertise.

Does Regal have an API?

Yes, Regal offers a public API for developers to integrate its capabilities into custom applications and workflows.

What platforms does Regal support?

Regal is available on web and API.

What languages does Regal support?

Regal supports English.

Who is Regal for?

Regal is designed for CX leaders facing scattered customer data and limited engagement channels; Enterprise contact centers needing to scale customer engagement; Legal teams automating client intake and case management.

Trust Score

100/100

Excellent

Based on 12 data signals

Confidence: High

Reflects publicly available data, not an independent audit

Compliance & Verified38/38
VerifiedYes
GDPRYes
SOC 2 reportYes
SOC 2 Type IIYes
HIPAAYes
Human ReviewYes
Operational25/25
Status PageYes
Data ResidencyUS
Reliability10/10
Uptime (measured)99.99%
Market Proof10/10
Notable CustomersToyota, eHealth, TaskUs
Company17/17
Company ListedYes
FundingSeries B
Health—

Not yet checked

AI-Assisted Data

Some details are AI-generated estimates — verify with the vendor.

AI-generated estimate: Best For, Description, Limitations, Quick Answer, Tagline, What Makes Unique

How we source data

AI Governance & Regulatory Disclosures

Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

EU AI Act Risk Tier
Unclassified
Subprocessor List (GDPR Art. 28)
https://trust.regal.ai/subprocessors

Switching & Migration

Migration Difficulty
Significant Effort
Support:
Knowledge Base
Support Ticket
Enterprise
Quick Stats
Agent TypeAutonomous
MemoryLong Term
PlanningAdvanced
CategoryVoice Agents
PlatformsWeb, API
VerifiedOct 2026
Company & Links
Company NameRegal
Founded2020
Based inUnited States
FundingSeries B · $83M
DocumentationChangelog