Quack AI
Acquired by AUI (Augmented Intelligence) (2026) — still available under its own name.
The only Trainable AI Agent for Support & CX.
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Quick Answer
AIQuack AI is a trainable AI agent for customer support and CX teams. It offers autonomous QA for both human and AI agents, integrating with existing ticketing systems. Best for customer support teams scaling operations with AI and CX teams looking to analyze interactions. Paid.
Quack AI is a trainable AI agent for customer support and CX teams, designed to automate issue resolution and optimize customer interactions. It offers advanced training capabilities for complex support operations and proactive support at every touchpoint. Quack AI integrates with existing ticketing systems and provides autonomous QA for both human and AI agents.
Quack AI allows training multiple specialized AI agents for different customer segments and topics, offering deeper training capabilities and a self-learning mechanism that identifies gaps and creates its own training plan. It is designed to escalate to human agents when not confident or explicitly asked by the customer, promoting a humble AI approach.
Decision Intelligence
Best For
AIType
Starting Price
$40/mo
Free Trial
No
Credit Card
Not Required
Free Plan
No
Dimension Scores
· 4.6 avgHow good it is, across universal quality axes
Task Scores
· 6.1 avgWhat it can do, per category it works in · showing 8 of 10 tasks scoring 5+
Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →
- -The platform and AI Support Agent may contain errors, inconsistencies, or outdated information due to being partly generated by an AI system (Terms of Service)
- -Quack makes no representations or warranties regarding the accuracy of any output, and users are solely responsible for evaluating its accuracy (Terms of Service)
- -Users are prohibited from submitting Sensitive Data through the Platform or AI Support Agent (Terms of Service)
- -The AI Support Agent may block inputs or outputs that violate the terms of service (Terms of Service)
- -Abuse of the AI Support Agent may result in service or account suspension and/or cancellation (Terms of Service)
- -The platform is available only for individuals aged 18 years or older (Terms of Service)
Integrates with Freshdesk ticketing system
Integrates with Salesforce for customer support
Integrates with Front for customer communication
Integrates with HubSpot for customer relationship management
Integrates with Zendesk ticketing system
Integrates with Kustomer for customer service
Integrates with Intercom for customer messaging
Integrates with Plain for customer support
Auto-updated
Complexity
Company Size
Team Size
Skill Level
Deployment
Compliance audit trail
2 eventsThe Model(s) Behind It
Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.
Pricing verified from the vendor pricing page.
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Who It's For1 rolesCustomer Service Representatives
Job Roles
Platform, Content & Languages2 content typesTextChatbot+2 more
Content Types
Accepts
Produces
Frequently Asked Questions
What can Quack AI do?
Quack AI can: Full AI agent training environment, Train agents to resolve customer issues end-to-end, AutoQA for human and AI agents, Multi-channel support workflows. Best for: Customer support teams scaling operations with AI.
How much does Quack AI cost?
Quack AI is a paid tool starting from $40.
Is Quack AI free?
No, Quack AI is a paid tool. Check the official pricing page for current plans.
What makes Quack AI unique?
Quack AI allows training multiple specialized AI agents for different customer segments and topics, offering deeper training capabilities and a self-learning mechanism that identifies gaps and creates its own training plan. It is designed to escalate to human agents when not confident or explicitly asked by the customer, promoting a humble AI approach.
What platforms does Quack AI support?
Quack AI is available on web.
Who is Quack AI for?
Quack AI is designed for Customer support teams scaling operations with AI; CX teams looking to analyze interactions and improve customer journeys; Organizations in regulated environments needing secure and compliant support.
Trust Score
Very Good
Based on 9 data signals
Evidence: 6 of 11 expected facts verified · highest possible score 75
Evidence strength: Strong
Reflects publicly available data, not an independent audit
Not yet checked
Some details are AI-generated estimates — verify with the vendor.
AI-generated estimate: Best For, Description, Limitations, Quick Answer, Tagline, What Makes Unique
How we source dataAI Governance & Regulatory Disclosures
Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.