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Bolna

Bolna

Open Source(MIT)
Verified
AI-Native

Voice AI Built for India

SOC 2 Type II
ISO 27001
Public status page
Works offline
Global
+5
Assistant
Last updated: Oct 20, 2026
Paid
Visit Site797
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bolna.ai
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Quick Answer

AI

Bolna AI is a voice AI platform for building multilingual conversational agents, focusing on Indian languages. It offers a no-code playground and developer APIs, supporting custom triggers and human-in-the-loop transfers. Best for e-commerce, recruitment, and logistics companies making over 10,000 calls monthly. Freemium pricing.

About BolnaAI

Bolna AI provides voice AI agents for inbound and outbound calls with human-like, multilingual intelligence, specifically designed for Indian languages. It offers a no-code playground and developer APIs to build, test, and deploy conversational voice AI agents. Bolna supports custom API triggers, human-in-the-loop transfers, and integrates with various LLM, ASR, and TTS models.

AI-extracted from public sources. May contain errors. Methodology · Report an error
What Makes Bolna UniqueAI

Bolna AI is specifically built for the Indian market, supporting over 10 vernacular Indian languages including Hinglish, Hindi, Tamil, and Telugu, with features like India/USA specific data residency and on-premise deployment options. It offers both no-code agent building and developer APIs for seamless integration with existing communication stacks.

Decision Intelligence

Best For

AI
Companies making 10,000+ calls per month requiring guaranteed uptime and SLAs
Organizations needing dedicated technical support and custom integrations
Businesses building mission-critical voice AI applications
E-commerce businesses automating order status, COD confirmations, and recovery campaigns
Recruitment teams qualifying candidates and managing interview pipelines
Logistics teams coordinating schedules and answering shipment questions
Healthcare front desks automating appointments and common FAQs
Hospitality businesses handling reservations and availability questions
Pricing Overview

Type

Paid

Starting Price

$0/mo

Free Trial

No

Credit Card

Not Required

Free Plan

Yes

Dimension Scores

· 7.0 avg

How good it is, across universal quality axes

Ease of Use5/10
Customization8/10
Support9/10
Integration10/10
Compliance & Data Protection3/10
Performance8/10
Planning Quality6/10
AI-analyzed from product data·High confidenceHow we score

Task Scores

· 7.1 avg

What it can do, per category it works in · showing 10 of 10 tasks scoring 5+

Api Connectivity9/10
Workflow Building8/10
Autonomous Execution8/10
Scheduling Capability7/10
Conditional Logic7/10
Monitoring Logging7/10
Multi Step Chains7/10
Trigger Variety6/10
Action Library6/10
Error Handling6/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Voice
Automation
Search
RAG
Data Analysis
Extraction
Categories
Voice Speech
Voice Agents
Automation Agents
Customer Support
Sales CRM
LimitationsAI
  • -Legacy SIP trunks are deprecated, though no sunset date is set
  • -Reserved names for extraction parameters are rejected when an agent is saved
Integrations & Connections
31 connections
B
M
P
Z
+27
Make
Make

AI Workflow Automation Software & Tools

Perplexity
Perplexity

Accurate AI that works for your team.

Zapier
Zapier

Automate AI workflows, agents, and apps across 9,000+ apps

AN
AnthropicNative

Anthropic Claude writes your Bolna voice agent's replies.

AO
Azure OpenAINative

Azure OpenAI runs GPT models for your Bolna voice agent.

DE
DeepSeekNative

DeepSeek V4 runs the conversation in a Bolna voice agent.

OP
OpenAINative

OpenAI GPT models write your Bolna voice agent's replies.

OP
OpenRouterNative

OpenRouter gives a Bolna voice agent one API key for models from OpenAI, Anthropic, Google, Mistral, Meta and more.

Auto-updated

Fit Score

Complexity

Advanced

Company Size

Small
Medium
Enterprise

Team Size

Small Team
Large Team

Skill Level

Intermediate
Expert
Features
Bulk calling at scale
Custom API triggers
Human-in-the-loop call transfer
Workflow integration with n8n, Make.com, Zapier
Multilingual support for 10+ Indian and foreign languages
Natural conversations with sub-300ms latency
Integration with 20+ ASR, LLM, and TTS models
Enterprise plans with forward-deployed service
Technical Capabilities
SDK Available
MCP Compatible (unknown)
Multi-Agent (unknown)
Human-in-Loop
Team Features
Webhook Support
Has Demo
Function Calling
Sandbox Mode (unknown)
Audit Logs
No Signup
Works Offline
Requires Host App
Framework
MCP Server

Deployment

Hybrid
MCP transport:
Streamable HTTP
Developer Access
SDK
@bolna/web-call
JavaScript
→ Package
Webhooks→ Docs
Compliance, Privacy & Trust
GDPR: No info available
SOC 2: Stated by vendor
Type II
HIPAA: No info available
ISO 27001: Stated by vendor
Trains on user data: Unknown
Data retention: Until Deleted
Data deletion: Upon Request
Human review:
Recommended
Tech Specs
Response time (est.):
Fast

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Uses Models
Bring your own model — use your own API key or endpoint
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Supported Tools
Web Search
Calendar Availability
Book Appointment
Transfer Call
Custom Function
Pricing Plans
Free
Free
Pay-as-you-go
$0.06/usage-based
  • Flexible credits, Top-up anytime
  • Purchase credits ($10 to $5000)
  • Top-up when balance is low
  • No commitment
  • Speech-to-text, LLM, and text-to-speech included with bundled models
  • Telephony and platform fee added per minute
    • Pilots Plan
    $300/one-time
  • Fixed volume-based per minute pricing
  • Priority support via WhatsApp
  • Weekly 1:1 calls with your POC
  • Enterprise features enabled
  • Maximum Concurrency of 25
  • 6,500 minutes included (~4.6¢/min)
    • Pilots Plan (Higher Volume)
    $500/one-time
  • Fixed volume-based per minute pricing
  • Priority support via WhatsApp
  • Weekly 1:1 calls with your POC
  • Enterprise features enabled
  • Maximum Concurrency of 25
  • 12,000 minutes included (~4.2¢/min)
    • Enterprise Plan
    Custom
  • Custom scalable plans
  • Best-in-class pricing at committed volumes
  • Customised integrations and deployment
  • Priority support
  • Dedicated account manager
  • Elevated concurrency limits

    • Pricing verified from the vendor pricing page.

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    User Reviews

    No reviews yet. Be the first to review!

    Who It's For
    1 roles
    Customer Service Representatives
    Platform, Content & Languages
    2 content types
    1 languages
    TextAudioEnglish+7 more

    Output Languages

    English
    Hindi
    Bangla
    Assamese
    French
    Gujarati
    Indonesian
    Kannada
    Malay
    Malayalam
    Marathi
    Odia
    Punjabi
    Spanish
    Tamil
    Telugu
    Urdu
    Dutch

    Content Types

    Text
    Audio

    Accepts

    Audio
    Text
    URL
    PDF

    Produces

    Audio
    Text
    JSON
    Languages: English

    Frequently Asked Questions

    Trust Score

    90/100

    Excellent

    Based on 13 data signals

    Confidence: High

    Reflects publicly available data, not an independent audit

    Compliance & Verified38/38
    VerifiedYes
    SOC 2 reportYes
    Open-source licenseMIT
    SOC 2 Type IIYes
    ISO 27001/27701/42001Yes
    Human ReviewYes
    Human-in-the-loopYes
    Operational25/25
    Status PageYes
    Data ResidencyUS, India
    Reliability0/10

    No published data

    Market Proof10/10
    Notable CustomersAwign, Hyreo, GoKwik
    Company17/17
    Company ListedYes
    User Base1K-10K
    FundingSeed
    Health—

    Not yet checked

    AI-Assisted Data

    Some details are AI-generated estimates — verify with the vendor.

    AI-generated estimate: Best For, Description, Limitations, Quick Answer, What Makes Unique

    How we source data

    AI Governance & Regulatory Disclosures

    Legally-sensitive fields — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

    EU AI Act Risk Tier
    Unclassified

    Switching & Migration

    Migration Difficulty
    Moderate Effort
    Data portable as:
    CSV
    JSON
    Support:
    Email
    Slack
    Community Forum
    Help Center
    Knowledge Base
    Documentation
    Priority
    API Access
    Open Source
    Quick Stats
    Agent TypeAssistant
    MemoryShort Term
    PlanningBasic
    CategoryVoice Agents
    PlatformsWeb, API
    User Base1K-10K
    LaunchedMay 2025
    Setup TimeMinutes
    VerifiedOct 2026
    Company & Links

    Company Name

    Whismurwave Inc.

    Founded

    2024

    Based in

    India

    Funding

    Seed · $6M

    CEO

    Maitreya Wagh

    Investors

    General Catalyst, Y Combinator
    DocumentationChangelog
    LinkedInTwitter/XYouTube