Enjo

Enjo

Verified
AI-Native

Your AI support agent resolves first. Your team handles the rest.

SOC 2 Type II
GDPR
ISO 27001
No training on your data
PII auto-redacted
+11
Autonomous
Last updated: Nov 10, 2026
Freemium
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Quick Answer

AI

Enjo is an AI agent for enterprise support teams that automates customer requests end-to-end. It integrates with Slack and Microsoft Teams, invoking APIs to take action within your systems. It is best for enterprises needing to automate IT, HR, and customer service with AI grounded in their specific knowledge. Offers a freemium plan.

About EnjoAI

Enjo is an AI support agent that autonomously resolves customer requests end-to-end, grounded in your knowledge and taking action in your systems. It offers omnichannel support, AI-powered insights, and guardrails for accuracy. Enjo is designed for enterprise-scale support automation.

AI-extracted from public sources. May contain errors. Methodology · Report an error
What Makes Enjo UniqueAI

Enjo inverts the traditional helpdesk model by starting with the AI agent for end-to-end resolution, rather than adding AI as an add-on to a ticket queue. It learns from human responses without extra configuration.

Decision Intelligence

Best For

AI
Support teams under pressure from growing request volumes
Enterprises needing to automate IT, HR, and customer service
Organizations requiring AI grounded in their specific knowledge
Teams looking to reduce manual ticket handling and escalations
Companies needing enterprise-grade security and compliance for AI support
Pricing Overview

Type

Freemium

Starting Price

$0/mo

Free Trial

Yes

Credit Card

Not Required

Free Plan

Yes

Dimension Scores

· 7.1 avg

How good it is, across universal quality axes

Ease of Use7/10
Customization7/10
Support7/10
Integration7/10
Compliance & Data Protection8/10
Performance8/10
Planning Quality6/10
AI-scored from up to 37 public sources, reviewed by a person·High confidenceHow we score

Task Scores

· 7.2 avg

What it can do, per category it works in · showing 10 of 10 tasks scoring 5+

Handoff To Human9/10
No Code Design8/10
Channel Deployment8/10
Analytics Dashboard8/10
Api Integration8/10
Flow Builder7/10
Testing Tools7/10
Template Library6/10
Multi Language6/10
Nlp Training5/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Automation
Chat
Data Analysis
Extraction
Memory
RAG
Summarization
Translation
Categories
Customer Support
It Ops Agents
Hr Recruiting
Automation Agents
Chatbot Builder
LimitationsAI
  • -Enterprise plan requires custom pricing and yearly billing
  • -On-premise deployment is available depending on product and plan
  • -Advanced features like custom roles and audit trails are on higher tiers
  • -Additional AI replies and knowledge blocks are usage-based charges beyond included limits
Integrations & Connections
21 connections
E
H
R
Z
+17
HubSpot
HubSpot

The HubSpot Customer Platform — software & tools for your business

Rovo in Jira
Rovo in Jira

Project Management for the AI Era

Zendesk AI
Zendesk AI

AI for customer service and support

SL
SlackNative

AI support agent in Slack for resolving requests.

MT
Microsoft TeamsNative

AI support agent in Microsoft Teams for resolving requests.

JI
JiraNative

Raise, track, and resolve issues from Slack and Teams.

SE
ServiceNowNative

Raise, track, and resolve tickets from Slack and Teams.

SA
SalesforceNative

Raise, track, and resolve cases from Slack and Teams.

Auto-updated

Fit Score

Complexity

Intermediate

Company Size

Small
Medium
Enterprise

Team Size

Small Team
Large Team

Skill Level

Intermediate
Expert
Features
Autonomous request resolution
Omnichannel shared inbox
Self-serve knowledge base
In-ticket agent assist
Actionable analytics and ROI tracking
AI guardrails for accuracy and safety
Multi-step visual workflow builder
Real-time translation
Technical Capabilities
SDK Available (unknown)
MCP Compatible
Multi-Agent (unknown)
Human-in-Loop
Team Features
Webhook Support (unknown)
Has Demo
Function Calling (unknown)
Sandbox Mode
Audit Logs
No Signup
Works Offline
Requires Host App
Framework
MCP Server

Deployment

Cloud
Authentication
Single Sign-On
SAML
SCIM
OAuth
Developer Access
Sandbox
Login required
HITL mode:
Approve
Compliance, Privacy & Trust
GDPR: Stated by vendor
DPA
SOC 2: Stated by vendor
Type II
HIPAA: No info available
ISO 27001: Stated by vendor
Trains on user data: No
Data retention: Until Deleted
PII handling: Auto Redacted
Data deletion: 30 Days
Model isolation: Shared
Copyright policy: User Owns Output
Human review:
Recommended
Tech Specs
Response time (est.):
Fast
MCP Servers:
Notion
Stripe

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Supported Tools
API
Pricing Plans
Free tier available
Free
Free
  • Unlimited AI Agents
  • Unlimited Agent Seats
  • Unlimited Channels
  • Shared Inbox
  • Help Center
  • Insights
  • Starter
    $95/month
    Free trial · no card needed
  • All Free Features +
  • 1000 AI replies included
  • AI Actions
  • Core Guardrails
  • Basic Insights Slack/Teams based
  • Most Popular
    Standard
    $295/month
    Free trial · no card needed
  • All Starter Features +
  • 3000 AI replies included
  • Natural language workflows
  • Advanced Guardrails
  • AI testing & training workflows
  • Enhanced Analytics
  • Enterprise
    Custom/month, billed annually
  • All Standard Features +
  • Custom Audit Trails
  • Executive-ready reporting & trend analysis
  • AI Agent Whitelabeling
  • SSO/SAML + Advanced access controls
  • Custom integrations & data controls
  • Pricing verified from the vendor pricing page.

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    User Reviews

    No reviews yet. Be the first to review!

    Who It's For
    1 roles
    Customer Service Representatives
    Platform, Content & Languages
    2 content types
    1 languages
    TextChatbotEnglish+7 more

    Output Languages

    English

    Content Types

    Text
    Chatbot

    Accepts

    Text
    URL
    Document
    CSV
    JSON
    API

    Produces

    Text
    Languages: English

    Frequently Asked Questions

    What can Enjo do?

    Enjo can: Autonomous request resolution, Omnichannel shared inbox, Self-serve knowledge base, In-ticket agent assist. Best for: Support teams under pressure from growing request volumes.

    How much does Enjo cost?

    Enjo offers a free plan, with paid plans starting from $95/month, and includes a free trial.

    Is Enjo free?

    Enjo offers a free plan with limited features. Paid upgrades are available for advanced usage. Paid plans also include a free trial.

    What makes Enjo unique?

    Enjo inverts the traditional helpdesk model by starting with the AI agent for end-to-end resolution, rather than adding AI as an add-on to a ticket queue. It learns from human responses without extra configuration.

    Does Enjo have an API?

    Yes, Enjo offers a public API for developers to integrate its capabilities into custom applications and workflows.

    What platforms does Enjo support?

    Enjo is available on web, Slack, and Microsoft Teams.

    What languages does Enjo support?

    Enjo supports English.

    Does Enjo work offline?

    Yes, Enjo supports offline use — you can run it without an active internet connection.

    Who is Enjo for?

    Enjo is designed for Support teams under pressure from growing request volumes; Enterprises needing to automate IT, HR, and customer service; Organizations requiring AI grounded in their specific knowledge.

    Video

    Trust Score

    75/100

    Very Good

    Based on 12 data signals

    Evidence: 7 of 11 expected facts verified · highest possible score 75

    Evidence strength: Strong

    Reflects publicly available data, not an independent audit

    Compliance & Verified38/38
    VerifiedYes
    GDPRYes
    SOC 2 reportYes
    SOC 2 Type IIYes
    ISO 27001/27701/42001Yes
    Human ReviewYes
    Human-in-the-loopYes
    HITL TypeYes
    Operational25/25
    Data ResidencyUS, EU
    Reliability0/10

    No published data

    Market Proof10/10
    Notable CustomersNetflix, Aptean, Yahoo
    Company17/17
    Company ListedYes
    FundingBootstrapped
    Health—

    Not yet checked

    AI-Assisted Data

    Some details are AI-generated estimates — verify with the vendor.

    AI-generated estimate: Best For, Description, Limitations, Quick Answer, Tagline, What Makes Unique

    How we source data

    AI Governance & Regulatory Disclosures

    Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

    EU AI Act Risk Tier
    Unclassified
    Subprocessor List (GDPR Art. 28)
    https://www.trooprlabs.com/sub-processors

    Switching & Migration

    Migration Difficulty
    Moderate Effort
    Data portable as:
    CSV
    Support:
    Email
    Live Chat
    Slack
    Enterprise
    Quick Stats
    Agent TypeAutonomous
    MemoryLong Term
    PlanningBasic
    PlatformsWeb, Slack, Microsoft Teams
    Launched2023
    Setup TimeInstant
    VerifiedNov 2026
    Company & Links
    Company NameTroopr Labs Inc.
    Founded2019
    Based inUnited States
    FundingBootstrapped
    DocumentationChangelog