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Fetchply

Fetchply

Verified
AI-Native

AI Agents that resolve support and sales conversations, not just reply.

No training on your data
Instant deletion
Global
Function calling
Public API
+5
Assistant
Last updated: Oct 20, 2026
Freemium
Visit Site
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fetchply.com

Quick Answer

AI

Fetchply is an AI customer support platform for businesses seeking to automate conversations. It offers grounded answers and full traceability across channels like Slack and Discord. Best for small to high-volume teams needing practical automation. Offers a freemium plan.

About FetchplyAI

Fetchply provides AI customer support agents that resolve support and sales conversations by reading documentation and taking real actions across various channels. It offers grounded answers, full traceability, and transparent pricing.

AI-extracted from public sources. May contain errors. Methodology · Report an error
What Makes Fetchply UniqueAI

Fetchply's AI agents are grounded in actual content, honest about what they know, and designed to capture leads without being pushy, unlike many chatbots that hallucinate or frustrate visitors.

Decision Intelligence

Best For

AI
Small teams handling steady customer questions
Growing teams automating more conversations
High-volume teams managing multiple agents
Businesses needing practical automation without a support stack
Pricing Overview

Type

Freemium

Starting Price

$0/mo

Free Trial

Yes

Credit Card

Not Required

Free Plan

Yes

Dimension Scores

· 6.4 avg

How good it is, across universal quality axes

Ease of Use8/10
Customization6/10
Support8/10
Integration7/10
Compliance & Data Protection3/10
Performance8/10
Planning Quality5/10
AI-analyzed from product data·High confidenceHow we score

Task Scores

· 6.7 avg

What it can do, per category it works in · showing 10 of 10 tasks scoring 5+

Knowledge Accuracy8/10
Response Speed8/10
Conversation Quality7/10
Multilingual Chat7/10
Personality Customization7/10
Citation Support7/10
Context Retention6/10
File Handling6/10
Safety Controls6/10
Reasoning Ability5/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Chat
Search
Browsing
Memory
File Upload
Data Analysis
Automation
Agent
Categories
Customer Support
AI Chatbot
Automation Agents
Sales CRM
LimitationsAI
  • -Does not permit service providers to use personal data for their own unrelated purposes
  • -Should not be used as the sole basis for decisions that produce legal or similarly significant effects on a person
Integrations & Connections
16 connections
F
M
n
+12
Make
Make

AI Workflow Automation Software & Tools

n8n
N8n

AI Workflow Automation Platform

WH
WhatsAppNative

Connect your WhatsApp Business number for customer questions and updates.

IN
InstagramNative

Connect Instagram for direct messages, comment follow-ups, and story replies.

FM
Facebook MessengerNative

Connect Facebook Page messages for automated answers from trained content.

SH
ShopifyNative

Connect your store for product questions, shopper guidance, and order status.

WO
WooCommerceNative

Connect your WooCommerce store for order tracking, product comparison, and support.

SL
SlackNative

Add Fetchply to Slack for team questions and internal support requests.

Auto-updated

Fit Score

Complexity

Beginner

Company Size

Small
Medium
Enterprise

Team Size

Small Team
Large Team

Skill Level

Beginner
Intermediate
Features
Retrieval-Augmented Generation (RAG) system for accurate answers
Supports PDFs, DOCX, TXT files, and custom Q&A pairs for training
Real-time analytics for top questions, satisfaction, and content gaps
Webhook integrations for real-time HTTP requests and custom workflows
Smart Web Crawler for unlimited page indexing
Auto Retrain with 24h, 3-day, or 7-day cycles
Multiple agents deployment with no cap on Business plan
Functions for connecting custom API endpoints to fetch live data
Technical Capabilities
SDK Available (unknown)
MCP Compatible (unknown)
Multi-Agent (unknown)
Human-in-Loop
Team Features
Webhook Support
Has Demo
Function Calling
Sandbox Mode
Audit Logs
No Signup
Works Offline (unknown)
Requires Host App
Framework
MCP Server

Deployment

Cloud
MCP transport:
Streamable HTTP
A2A Protocol:
MCP
Authentication
OAuth
Google
Facebook
Developer Access
Webhooks→ Docs
Sandbox
Login required
Max team seats:20
HITL mode:
Manual
Compliance, Privacy & Trust
GDPR: No info available
SOC 2: No info available
HIPAA: No info available
Trains on user data: No
Data retention: Until Deleted
Data deletion: Instant
Model isolation: Shared
Copyright policy: User Owns Output
Human review:
Recommended
Tech Specs
Response time (est.):
Fast

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Supported Tools
Knowledge Search
Custom API Functions
Pricing Plans
Free tier available
Free
Free
  • 200 AI messages/mo
  • 100 WhatsApp broadcast recipients/mo
  • 1,000 comment automations/mo
  • 1 agent
  • 10 MB training data
  • 1 team seat
  • Starter
    $18/month
    Free trial · no card needed
  • 3,000 AI messages/mo
  • 500 bonus messages, one time only
  • 5,000 WhatsApp broadcast recipients/mo
  • 10,000 comment automations/mo
  • 5 agents
  • 50 MB training data
  • Most Popular
    Pro
    $49/month
    Free trial · no card needed
  • 8,000 AI messages/mo
  • 1,000 bonus messages, one time only
  • 25,000 WhatsApp broadcast recipients/mo
  • 25,000 comment automations/mo
  • 10 agents
  • 150 MB training data
  • Business
    $99/month
    Free trial · no card needed
  • 15,000 AI messages/mo
  • 2,000 bonus messages, one time only
  • 100,000 WhatsApp broadcast recipients/mo
  • 50,000 comment automations/mo
  • Unlimited agents
  • 500 MB training data
  • Custom
    Custom
  • Custom AI messages
  • Custom bonus messages
  • Custom WhatsApp broadcast recipients
  • Custom Instagram comment automations
  • Custom message add-ons
  • Custom broadcast recipient add-ons
  • Pricing verified from the vendor pricing page.

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    User Reviews

    No reviews yet. Be the first to review!

    Who It's For
    1 roles
    Customer Service Representatives
    Platform, Content & Languages
    4 content types
    1 languages
    TextEmailSocial MediaEnglish+7 more

    Content Types

    Text
    Email
    Social Media
    Chatbot

    Publishes to

    Instagram
    Facebook Messenger

    Accepts

    Text
    URL
    PDF
    Document

    Produces

    Text
    API
    Languages: English

    Frequently Asked Questions

    Trust Score

    —

    Insufficient data

    Not enough verifiable data to score yet

    Confidence: High

    Reflects publicly available data, not an independent audit

    Compliance & Verified38/38
    VerifiedYes
    Human ReviewYes
    Human-in-the-loopYes
    HITL TypeYes
    Reliability0/10

    No published data

    Market Proof10/10
    Notable CustomersYalla World, Elite Kids
    Company17/17
    Company ListedYes
    Health—

    Not yet checked

    AI-Assisted Data

    Some details are AI-generated estimates — verify with the vendor.

    AI-generated estimate: Best For, Description, Limitations, Quick Answer, Tagline, What Makes Unique

    How we source data

    AI Governance & Regulatory Disclosures

    Legally-sensitive fields — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

    EU AI Act Risk Tier
    Unclassified

    Switching & Migration

    Migration Difficulty
    Moderate Effort
    Data portable as:
    CSV
    Support:
    Email
    Live Chat
    Support Ticket
    Support Portal
    Help Center
    Knowledge Base
    Documentation
    Priority
    Quick Stats
    Agent TypeAssistant
    MemoryLong Term
    PlanningBasic
    PlatformsWeb, API, Slack +1
    Launched2026
    Setup TimeInstant
    VerifiedOct 2026
    Company & Links

    Company Name

    Fetchply

    Founded

    2026

    Based in

    Global

    Last major update

    Oct 2026

    DocumentationChangelog