What is the Moveworks AI Assistant platform?

The Moveworks AI Assistant platform is an enterprise solution that unifies business applications and content systems across departments like IT, HR, and Finance. It provides intelligent search and automates tasks end-to-end for employees.

How does the Moveworks Reasoning Engine work?

The Reasoning Engine is a sophisticated AI system purpose-built for enterprise support. It autonomously understands, plans, executes, and adapts on the fly to complete any request within an organization's unique workflows, leveraging a modular agentic architecture and various LLMs.

Can I build custom AI agents with Moveworks?

Yes, Moveworks offers Agent Studio, a low/pro-code IDE for developers to design, test, and scale intelligent agents. It also plans to introduce an Assistant Builder for everyday employees to create no-code tailored assistants for specific tasks.

What kind of security and compliance does Moveworks offer?

Moveworks employs rigorous security protocols including encryption, access controls, and data masking. It is compliant with ISO 27001, SOC 2 Type 2, HIPAA, GDPR, CCPA, and FedRAMP, ensuring enterprise-grade data protection and privacy by design.

Which departments can benefit from Moveworks?

Moveworks provides AI-powered employee support for a wide range of departments including IT, HR, Finance, Sales, Marketing, and Engineering, as well as federal and local government entities and financial services.

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AI Agents

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Moveworks

Enterprise-grade AI

Autonomous agent platform

Customizable AI agents

Comprehensive security

Multi-departmental support

AI that gets work done. The AI Assistant platform for your entire workforce.

Autonomous

Customer Support

GPT-5.2

ENTERPRISE

ADVANCED Complexity

HYBRID

Last updated: May 27, 2026

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Quick Answer

Moveworks is an enterprise AI Assistant platform that automates employee support and tasks across various departments like IT, HR, and Finance. It uses an advanced Reasoning Engine and customizable AI agents to provide instant answers and complete multi-step workflows across business applications, enhancing productivity and employee experience for large organizations.

Decision Intelligence

Best For

ITSM automation

Employee self-service and support

HR process automation

Finance workflow optimization

Digital transformation initiatives

Not Ideal For

Individuals or very small businesses due to its enterprise focus

Highly specialized niche tasks requiring deep human empathy or subjective judgment

Organizations without a significant existing tech stack to integrate with

Use cases requiring direct interaction with social media platforms for publishing or management

Fit Score

Complexity

ADVANCED

Company Size

ENTERPRISE

Team Size

INDIVIDUAL

SMALL_TEAM

LARGE_TEAM

Skill Level

BEGINNER

INTERMEDIATE

EXPERT

About Moveworks

Moveworks is an enterprise AI Assistant platform that unifies siloed content systems and business applications across IT, HR, Finance, Sales, Marketing, and Engineering. It provides context-aware search and end-to-end task automation, powered by a sophisticated Reasoning Engine. The platform allows enterprises to build and deploy customizable AI agents to streamline complex workflows and enhance employee productivity.

AI-extracted from public sources. May contain errors. Methodology · Are you Moveworks? Claim listing

What Makes Moveworks Unique

Moveworks stands out with its superior agentic AI Reasoning Engine that autonomously understands, plans, executes, and adapts to complete complex requests across an organization's unique workflows. It offers an AI Agent Marketplace and Agent Studio for easy building and deployment of custom agents, delivering rapid time to value without extensive model tuning.

Capabilities

Multi-step reasoning

Task automation

Enterprise search

Workflow orchestration

Knowledge management

AI agent building

Context retention

Natural language understanding

Task Categories

Customer Support

Workflow Automation

Productivity

Pros

+Superior agentic AI reasoning for complex tasks
+Faster time to value with built-in use cases
+Easy-to-build and deploy customizable AI agents
+Omnichannel and multilingual support
+Comprehensive enterprise-grade security and compliance
+Unifies siloed content and business applications

Limitations

-Primarily designed for large enterprises, potentially overkill for smaller organizations
-Requires integration with existing enterprise applications for full value
-Custom agent building may require developer expertise
-No explicit mention of direct social media management features