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Cx-Flux

Cx-Flux

Verified
AI-Native

Your AI customer assistant for every channel

Global
Human-in-loop
Persistent memory
Assistant
Last updated: Oct 20, 2026
Paid
Visit Site
More

Quick Answer

AI

CX-Flux is a multichannel AI customer assistant for SMBs and solo entrepreneurs. It supports 7 channels and 17 languages with automatic detection, learning from your business documents. Best for e-commerce, hospitality, retailers, and professional services needing 24/7 automated support. Free 30-day trial; paid plans from $49/month.

About Cx-FluxAI

CX-Flux is a multichannel AI customer assistant for SMBs and solo entrepreneurs that answers customers 24/7 on various channels. It learns from your business documents and handles requests, alerting you for complex matters. Pricing ranges from $49 to $499/month with a 30-day free trial.

AI-extracted from public sources. May contain errors. Methodology · Report an error
What Makes Cx-Flux UniqueAI

CX-Flux centralizes 7 communication channels (WhatsApp, email, Instagram, Messenger, website chat, phone, in-store) into a single dashboard with one knowledge base, unlike most tools that handle only one channel.

Decision Intelligence

Best For

AI
Independents and freelancers automating their first channel
SMBs and teams with several active channels and high daily request volume
Companies with high traffic and multiple teams
E-commerce stores needing automated support for parcel tracking and returns
Restaurants and hotels managing reservations and complaints
Retailers handling stock availability and order tracking
Solopreneurs answering messages while with clients
Real estate agencies qualifying buyers and scheduling viewings
Pricing Overview

Type

Paid

Starting Price

$49/mo

Billing Cycle

Monthly

Free Trial

Yes

Credit Card

Not Required

Free Plan

No

Dimension Scores

· 5.0 avg

How good it is, across universal quality axes

Ease of Use9/10
Customization2/10
Support6/10
Integration4/10
Compliance & Data Protection2/10
Performance8/10
Planning Quality4/10
AI-analyzed from product data·High confidenceHow we score

Task Scores

· 6.0 avg

What it can do, per category it works in · showing 9 of 10 tasks scoring 5+

Multilingual Chat9/10
Response Speed8/10
Conversation Quality7/10
Knowledge Accuracy7/10
Personality Customization6/10
File Handling6/10
Context Retention5/10
Reasoning Ability5/10
Safety Controls5/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Chat
Automation
Memory
Data Analysis
Writing
Translation
Categories
Customer Support
AI Chatbot
Automation Agents
Email Communication
Social Media
LimitationsAI
  • -Reply quotas apply to all plans, with extra replies costing $10 per 100
  • -Team management and supervisor features are only available on Basic and Pro plans
  • -Priority support is only available on the Pro plan
Integrations & Connections
8 connections
C
W
+4
Webflow AI
Webflow AI

The agentic web platform for modern businesses

WB
WhatsApp BusinessNative

Connects to WhatsApp Business Account for messaging

FM
Facebook MessengerNative

Connects to Facebook Page for Messenger conversations

IN
InstagramNative

Connects to Instagram account for direct messages

WO
WordPressPlugin

Embeds website chat with a single line of code

SH
ShopifyPlugin

Embeds website chat with a single line of code

WI
WixPlugin

Embeds website chat with a single line of code

WE
WebflowPlugin

Embeds website chat with a single line of code

Auto-updated

Fit Score

Complexity

Beginner

Company Size

Solo
Small
Medium

Team Size

Individual
Small Team
Large Team

Skill Level

Beginner
Features
24/7 automated replies
Supports 7 communication channels
17 languages with automatic detection
Document import for personalized answers
Human handover for complex requests
Isolated data space for privacy
Dashboard with conversation history and analytics
Team management and supervisors (Basic and Pro plans)
Technical Capabilities
SDK Available (unknown)
MCP Compatible (unknown)
Multi-Agent (unknown)
Human-in-Loop
Team Features
Webhook Support (unknown)
Has Demo
Function Calling (unknown)
Sandbox Mode (unknown)
Audit Logs
No Signup
Works Offline (unknown)
Requires Host App
Framework
MCP Server

Deployment

Cloud
Max team seats:15
Compliance, Privacy & Trust
GDPR: No info available
SOC 2: No info available
HIPAA: No info available
Trains on user data: Unknown
Data retention: Until Deleted
Data deletion: 30 Days
Model isolation: Shared
Human review:
Recommended
Tech Specs
Response time (est.):
Fast

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Pricing Plans
Free tier available
Starter
$49/month
Free trial · no card needed
  • All channels included (7)
  • 500 automated replies / month
  • 2 users
  • Unlimited document imports
  • Dashboard & history
  • Website chat included
  • Basic
    $149/month
    Free trial · no card needed
  • All channels included (7)
  • 3,000 automated replies / month
  • 5 users
  • Unlimited document imports
  • Dashboard & history
  • Team management & supervisors
  • Most Popular
    Pro
    $499/month
    Free trial · no card needed
  • All channels included (7)
  • 10,000 automated replies / month
  • 15 users
  • Unlimited document imports
  • Dashboard & advanced reports
  • Team management & supervisors
  • Looking for more Cx-Flux alternatives?

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    User Reviews

    No reviews yet. Be the first to review!

    Who It's For
    1 roles
    Customer Service Representatives
    Platform, Content & Languages
    5 content types
    2 languages
    TextDocumentEmailEnglishFrench+7 more

    Output Languages

    English
    French
    Spanish
    Arabic
    Portuguese
    German
    Wolof
    Swahili
    Hausa
    Fula
    Yoruba
    Lingala
    Bambara
    Amharic
    Italian
    Dutch
    Turkish

    Content Types

    Text
    Document
    Email
    Chatbot
    Social Media

    Publishes to

    WhatsApp
    Instagram
    Facebook Messenger

    Accepts

    Text
    Document
    URL

    Produces

    Text
    PDF
    Languages: English, French

    Frequently Asked Questions

    Trust Score

    —

    Insufficient data

    Not enough verifiable data to score yet

    Confidence: High

    Reflects publicly available data, not an independent audit

    Compliance & Verified38/38
    VerifiedYes
    Human ReviewYes
    Human-in-the-loopYes
    Operational25/25
    Data ResidencyEU
    Reliability0/10

    No published data

    Company17/17
    Company ListedYes
    Health—

    Not yet checked

    AI-Assisted Data

    Some details are AI-generated estimates — verify with the vendor.

    AI-generated estimate: Best For, Description, Limitations, Quick Answer, Tagline, What Makes Unique

    How we source data

    AI Governance & Regulatory Disclosures

    Legally-sensitive fields — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

    EU AI Act Risk Tier
    Unclassified

    Switching & Migration

    Migration Difficulty
    Moderate Effort
    Support:
    Email
    Priority
    Quick Stats
    Agent TypeAssistant
    MemoryLong Term
    PlatformsWeb
    Setup TimeMinutes
    VerifiedOct 2026
    Company & Links

    Company Name

    CX-Flux

    Founded

    2025

    Based in

    Senegal